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Know Where You Stand with 788pkr

These legal terms set out how we operate, what we expect from your account, and what you can expect from us — covering everything from account eligibility to how your data is handled.

Account Eligibility RulesPakistan Region AccessData Handling PolicyJazzCash & Easypaisa Wallet TermsContact for Legal Queries
788pkr Know Where You Stand with 788pkr
ACCOUNT SECURITY DETAIL

How We Protect Your Account and Data

Your account data, transaction history, and wallet details are stored with security controls applied at every layer. We handle personal information only as needed to operate your account and process payments via JazzCash, Easypaisa, or Raast. You have the right to request a copy of your data or ask us to correct an error at any time through our support channels.

Data Handling

We collect only what is needed to verify your account and process your wallet transactions. Your personal data is not sold to third parties and is retained only for as long as your account requires.

Cookie Policy

Cookies on 788pkr track session state and account preferences. You can manage cookie settings through your browser, though disabling them may affect how account features load on mobile.

Account Security

Login is protected by OTP verification sent to your registered mobile number. Any change to your account — including wallet details or linked payment method — requires re-verification through the same step.

Right to Request Changes

Contact our support team via live chat or email to request data correction, account closure, or a full export of your transaction history. We process these requests in line with our stated retention policy.

LEGAL CONTACT PATHS

Reach Us on Legal or Policy Matters

If you have a question about your rights, our data practices, or how a specific term applies to your account, our support team handles policy queries directly. We aim to respond to legal and account-related enquiries as a priority. Reach us through the channels below.

Live Chat Support Access live chat from within your account dashboard. Raise legal or policy questions and our team will route your query to the right place without delay.
Email for Policy Queries Send detailed legal or data-access requests to our support email. Responses address account terms, data retention questions, and wallet transaction records specifically.
In-App Help Desk Open the Help section from the 788pkr mobile interface. Submit a policy ticket directly from your account — no need to leave the app or log in separately.

Common Questions About Our Legal Terms

These are the questions we hear most often about how our terms apply to accounts in Pakistan — covering eligibility, data rights, wallet rules, and how to raise a formal concern.

Access depends on local law and your eligible region. We recommend you verify your own eligibility under applicable rules before opening an account with us.

We collect the information needed to verify your identity and process wallet transactions via JazzCash, Easypaisa, or Raast. No data is sold to third parties outside this scope.

Yes. Contact support via live chat or email to request a full export of your account and transaction records. We process these requests under our data retention policy.

Account data is retained for the period required by our internal policy after closure. You can request details of that retention window by contacting our support team directly.

Any update to our terms is communicated through your registered account. Continuing to use the platform after a policy update means you accept the revised conditions.

Submit your concern via our support email with your account details and a clear description of the issue. Our team will escalate legal or dispute queries through the appropriate internal process.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.